How to Reach Your Audience Using Hashtags, @Mentions and Community Tags

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Each of your posts has an audience.

Maybe the audience is employees interested in sustainability, maybe it is employees interested in marketing and the new project you’re chasing at Arizona State University, or maybe the audience is interested in new technology.

Hashtags, @Mentions, and Community Tags help your post reach its audience by:

  • Emailing your post to employees who have subscribed to email notifications for specific tags
  • Publishing your post in multiple activity streams
  • Helping readers quickly identify what topics your post is about

Hashtags

Hashtags are a democratic way to identify an important topic, or identify your post as part of an existing topic.

The Trending Topics list on your Intranet’s homepage will give you an idea of what hashtags your colleagues find useful. 

There are three ways to tag a post with a hashtag:

  • Type ‘#’ followed by the topic in a post’s title or body section.

  • Type ‘#’ followed by the topic in a post’s tags section. 

  • Include a hashtag in a comment by typing ‘#’ followed by the topic.

As you type, the Intranet will scan previously used hashtags and present them to you. If you see the hashtag you were thinking of pop-up, click it with your mouse, or select it using the down arrow on your keyboard and then press the enter key.

Previously used hashtags will appear as hyperlinks immediately. If you are the first person to use a hashtag, the hashtag will appear as plain text (i.e. #Interns in the third example above). The hashtag will turn into a hyperlink after you click Share or Comment.

Hashtags cannot contain spaces, or special characters (i.e. ., !, ?). For multi-word hashtags, the standard convention is to capitalize the first letter in every word, for example, #FreeSnacks.

Example Hashtags

#FromTheField
Used when sharing lessons learned from the field.

#CodeUpdate
Used when sharing information and interpretations of recently updated building codes. 

#OnTheBoards
Used when inviting colleagues to a project critique.

#SustainabilityRoundTable
Used when sharing news from an internal sustainability committee.

#RevitTipoftheWeek
Used when sharing Revit tips. Also seen for other technologies, such as #DeltekTipoftheWeek.

#OnTheMove
Used when sharing news about contacts moving from one client, vendor, or competitor, to another.

#MondayMinutes
Used when announcing the availability of notes from a regularly scheduled all office meeting.

@Mentions

Important pieces of your company's Deltek Vision data are displayed on your Intranet's directories and profiles. Those data points generally include the following entities:

  • employees
  • projects
  • opportunities
  • companies
  • contacts

You can use @mentions to tag a specific entity in the title or body of your post.

When you @mention an entity, that entity’s full name (from Deltek Vision) is auto-populated in the post for you. When you publish the post, the mentioned name will be hyperlinked to the entity’s profile page. The entity’s profile page contains information about that entity and an activity stream of posts related to it.

@mentioning another employee brings the post to the mentioned employee’s attention via an email notification. Refer to the Stay Connected with Email Notifications article for more information about managing email notifications.

There are three ways to tag a post with an @mention:

  • Type ‘@‘ followed by the entity’s name in the post’s title or body. 

  • Type the entity’s name, with or without the ‘@‘ symbol, in a post’s tags section. 

  • Type ‘@‘ followed by the entity’s name in a comment on the post. 


As you type the entity’s name, the system will scan the firm’s employees, projects, opportunities, companies, and contacts and present them to you. When you see the entity you’re looking for pop-up, click on it with your mouse, or select it using the down arrow on your keyboard and then press the enter key.

Community Tags

The tabs across the top of your Intranet, beginning with Home, each represent one of your Intranet’s community sites. 

When you navigate to one of these communities, click in the Share Something box, and begin authoring a post. That post is automatically tagged with the community that you are on.

For example, if you author a post on the Design community, that post will be tagged with the Design community by default.



Some posts are relevant to more than one of your Intranet's community sites. For these posts, tag the related community sites to make your post appear in each of the tagged community's activity streams.

For example, the post shown above can appear on the Design and Healthcare community sites if it is tagged with both communities, as shown here:

There are three ways to tag a post with a community:

  • Type ‘@‘ followed by the community's name in the post’s title or body, or in a comment.

  • Type the community's name, with or without the ‘@‘ symbol, in a post’s tags section. 


As you type, the system will scan the Intranet’s community sites and present them to you. When you see the community you’re looking for pop-up, click on it with your mouse, or select it using the down arrow on your keyboard and then press the enter key.

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