Insert a File in a Post

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NOTE: This article is for clients on the Continuous Release Track. Not sure which track you are on? Email us at support@knowledge-architecture.com.

 You may insert files from two different locations:

 This article also covers how to delete a document.

Insert a File from your Computer

There are two ways to add files from your computer to a post:

  • Insert files using paperclip icon
  • Drag and drop files

Insert Files using Paperclip Icon

  1. Place your cursor in the location where you intend to upload the file.

  2. Select the paperclip icon from the toolbar at the bottom of the post.
    Insert_1.png

  3. Select Upload files from your computer.

  4. Use the dialogue box to select the desired file(s), and select Open.
    Insert_step_4.png

  5. Once the progress bar disappears, your file has been uploaded!
    Insert_step_5.png

 

Drag and Drop Files from Computer to Post

  1. Using your mouse, drag desired file(s) from computer into desired location within post (blue line indicates location).
    Drag_and_Drop_Step_1.png

  2. Let go of your mouse. Once the progress bar disappears, your file has been uploaded!
    Drag_and_Drop_Step_2.png

 

Where do files uploaded from computer live once they are posted?

Files added directly to a post from your computer live in the Synthesis cloud; they are not added to a SharePoint document library. You may find posted files and images by either a) navigating to the post, or b) using the Search bar.

 

Insert a File from a SharePoint Library

  1. Place your cursor in the location where you intend to upload the file.
  2. Select the paperclip icon from the toolbar at the bottom of the post.
  3. Follow the prompts to locate the desired document.
    Insert_from_SP_step_3.png

 

How to Delete a Document

  1. Select the document by clicking on it.
  2. The document will be highlighted with a blue border.
  3. Press Delete or Backspace on your keyboard.



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